Provides implementation support and management of MRO applications, including data gathering and configuration.
Serves as primary resource during implementation for internal and external teams on application setup and functionality.
Develops and maintains documentation to transition applications to support team, ensuring proper escalation procedures.
MRO provides Curation technologies and MRO application solutions for healthcare partners. The company offers a remote-first work environment and a comprehensive benefits package, focusing on client relations and employee support.
Supervise a team of claims adjusters handling first-party property claims with compassion and efficiency.
Provide coaching, mentoring, and technical oversight to ensure consistent file handling and compliance.
Manage staffing levels, performance evaluations, and disciplinary actions to achieve company goals.
Mercury Insurance helps people reduce risk and overcome unexpected events, offering property and casualty insurance for over 60 years. The company fosters a collaborative and inclusive culture, supporting team growth and customer service excellence.
Manage and develop the Customer Service team, maximizing performance and quality.
Conduct coaching, organize team meetings, and ensure individual and collective skill development.
Define and monitor team results, handle HR aspects, and support communication between team and company.
Ilek is a neo-energy supplier launched in 2016, providing green electricity and biogas from independent French producers. As a B Corp certified company, it operates a short-circuit model that simplifies and makes the energy market more transparent and accessible.
Respond to premium audit inquiries via phone and email, providing accurate information to clients.
Coordinate communication between clients and the audit team to ensure smooth audit processes.
Maintain accurate records of communications and prepare audit reports and summaries.
Crum & Forster (C&F) provides specialty and standard commercial lines insurance products through admitted and surplus lines insurance companies. With over 2000 employees in the United States, C&F has earned a Great Place to Work Award and is committed to diversity, equity, and inclusion.
Conduct first-level reviews of transactional alerts to identify suspicious activity using a risk-based approach.
Analyze transactional patterns, customer behavior, and red flags while documenting findings in case management systems.
Escalate higher-risk activity to the Case Investigation Team and support BSA/AML compliance requirements.
Pathward is a financial empowerment company working with innovators to increase financial availability and opportunity by removing barriers to financial access. The company promotes economic mobility through responsible financial products, and values a diverse, inclusive team of problem solvers.
Retain revenue from key accounts by handling customer requests and executing targeted outreach campaigns to enhance engagement and ensure high satisfaction.
Achieve renewal budgets, support business development with cross-sells, and execute a calendar of activities to improve customer satisfaction and usage.
Maintain accurate records, analyze usage patterns, collaborate with teams, and lead onboarding or training to ensure client success and retention.
Infobase powers informed decisions for schools, libraries, and institutions by building platforms and content that build information literacy. The company is growing its team and offers a full suite of benefits including health, dental, vision, 401K, and generous PTO.